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clepsyr PT

Privacy policy

This page explains, in simple terms, what data is collected when you use the CLEPSYR website and what it is used for. It does not replace legal advice and may be adjusted in the future as services evolve.

1. Data controller

The website clepsyr.pt is managed by CLEPSYR, an individual project based in Portugal.

For privacy questions or requests about your data, write to info@clepsyr.pt.

2. Data we collect

We only collect the information needed to reply to requests or improve the site.

  • Digital form. Name, email, phone number with country code, project type and the message you write.
  • Training form. Name, email, phone number with country code, who the training is for, topic or language, preferred format, town or city (optional), number of people (optional) and the message you write.
  • Translation form. Name, email, phone number with country code, service, language pair, deadline (optional), approximate volume (optional), one attachment (optional) and the message you write.
  • In every form we also keep your consent, the page you sent the request from, the page you came from and the campaign parameters in the address (utm), if any.
  • Email and WhatsApp. If you write to us by email or on WhatsApp, we receive your address or number and the content of your messages.
  • Site measurement. Aggregated information about visits (pages viewed, device type, approximate location) using Google Analytics 4 (GA4), only if you accept measurement cookies.

3. What it is used for

  • Replying to requests sent through the forms, by email or on WhatsApp.
  • Improving the website, content and services based on usage metrics (for example, which sections are most viewed).

4. Forms and attachments

The three forms are processed by Netlify Forms, from Netlify, which also hosts this website. The information is used only to respond to your request and is not sold or shared with third parties for marketing purposes.

In the translation form you can attach a file, for example the text to translate or revise. You send the file yourself and Netlify stores it with your request. We use it only to assess the job and prepare our reply. Please make sure the file holds no personal data beyond what the job needs.

5. Email and WhatsApp

You can reach us by email at info@clepsyr.pt or on WhatsApp at +351 912 083 012. WhatsApp is a Meta service. Messages sent there are also subject to WhatsApp's own privacy rules.

6. Google Analytics 4 (GA4) and cookies

We use Google Analytics 4, loaded through Google Tag Manager, to measure traffic and usage of the site. Measurement cookies are only switched on if you press Accept on the cookie notice. If you decline, the site works the same way. Your choice is stored in your browser so we don't ask again. Data is aggregated and is not used on this website to create individual user profiles.

7. Data retention

Data sent through the forms is kept only for as long as needed to reply and follow up on your request or project. Aggregated measurement data may be kept longer for statistical purposes.

8. Your rights

You may request access, correction or deletion of your personal data handled directly by CLEPSYR, within the applicable legal limits. To exercise these rights, write to info@clepsyr.pt. You may also lodge a complaint with the Portuguese data protection authority (CNPD).

9. Changes to this policy

This policy may be updated whenever there are relevant changes to the website or the services used. The latest version is always on this page.

Last updated on 11 November 2026.